Cisco Phone Issues in YUH

Incident Report for SJSU System Status

Resolved

This incident has been resolved.

Posted Aug 29, 2014 - 16:55 PDT

Monitoring

The issue has been identified and a fix has been put in place, we are currently validating and monitoring the phones in YUH.

Posted Aug 29, 2014 - 08:51 PDT

Update

Most Cisco phones are now providing voice services, but video services are mostly unavailable.

Posted Aug 25, 2014 - 11:58 PDT

Update

Some phones in YUH are operational. We are continuing to investigate the issue.

Posted Aug 25, 2014 - 09:21 PDT

Identified

We are investigation phone issues in YUH.

Posted Aug 25, 2014 - 09:16 PDT

This incident affected: Infrastructure (Voice and Video Communication Systems).