Partial System Outage

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This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Major Outage
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
MySJSU (PeopleSoft) Weekly Maintenance Aug 3, 18:00 - Aug 4, 00:00 PDT
MySJSU (PeopleSoft) will be unavailable from 6:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Jul 29, 13:50 PDT
Past Incidents
Jul 29, 2015
Completed - The scheduled maintenance has been completed.
Jul 29, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 14:00 PDT
Scheduled - The Finance Data Warehouse will be unavailable during the maintenance window. Any users who are still logged in at 2:00 PM will lose connectivity to this environment.
Jul 29, 13:33 PDT
Resolved - This incident has been resolved.
Jul 29, 16:01 PDT
Investigating - http://videoshare.sjsu.edu is currently unavailable, we are investigating. Firefox will not allow logins at all. Other browsers will allow a login, but the videos will not play.
Jul 21, 12:55 PDT
Jul 28, 2015

No incidents reported.

Jul 27, 2015

No incidents reported.

Jul 26, 2015

No incidents reported.

Jul 25, 2015

No incidents reported.

Jul 24, 2015

No incidents reported.

Jul 23, 2015

No incidents reported.

Jul 22, 2015

No incidents reported.

Jul 21, 2015
Resolved - This incident has been resolved.
Jul 21, 07:06 PDT
Investigating - Screen sharing in WebEx is unavailable. WebEx engineers are working to resolve the problem.
Jul 16, 12:42 PDT
Resolved - This incident has been resolved.
Jul 21, 07:01 PDT
Investigating - WebEx enabled TelePresence is not getting a video stream. In the meantime, please use WebEx as a temporary work around. We apologize in advance for any inconvenience as we work to resolve the issue.
Jul 15, 10:56 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 18:00 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 6:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Jul 16, 12:16 PDT
Jul 19, 2015

No incidents reported.

Jul 18, 2015

No incidents reported.

Jul 17, 2015
Completed - The scheduled maintenance has been completed.
Jul 17, 12:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 07:01 PDT
Scheduled - BBC Generator Testing and training will occur on Friday, July 17 from 7:00 AM to Noon. When this happens Mod F, BT and BBC will lose network connectivity for Wired, Wireless, and Phones
Jun 30, 11:44 PDT
Jul 16, 2015
Resolved - This incident has been resolved.
Jul 16, 14:44 PDT
Investigating - Cashnet online ePayment is down for Enrollment Cancellation for Fall 2015
Jul 16, 12:03 PDT