All Systems Operational

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This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
May 24, 2016
Completed - The scheduled maintenance has been completed.
May 24, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 20:00 PDT
Scheduled - We will be performing maintenance to the MySJSU
May 23, 12:56 PDT
May 22, 2016
Completed - The scheduled maintenance has been completed.
May 22, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 00:00 PDT
Scheduled - Impact to Services or Applications: Intermittent availability of Chancellor's Office services and hosted applications and access to the CFS, the CFS Data Warehouse, and CO HR Self-Service through CSYou.
May 10, 12:56 PDT
May 21, 2016

No incidents reported.

May 20, 2016

No incidents reported.

May 19, 2016
Completed - The scheduled maintenance has been completed.
May 19, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 19:00 PDT
Scheduled - The Finance Data Warehouse will be unavailable during the maintenance window.
May 17, 16:44 PDT
Resolved - This incident has been resolved.
May 19, 15:48 PDT
Monitoring - The Call Centers are now functioning.
May 19, 15:31 PDT
Update - The TelePresence and lecture capture services are back up and running. Webex-enabled TelePresence, Smart Scheduler, and Lecture Capture automated workflow has all been validated. All TelePresence functions have been restored.

Call centers remain down.
May 19, 13:42 PDT
Update - All services are now functioning with the exception of Call Centers and Show and share.
May 19, 12:45 PDT
Update - Power has been restored to Delta College and we are beginning to bring systems back online.
May 19, 12:02 PDT
Update - Additional Services impacted include TelePresence Enabled WebEx, eInvoice, FD&O ticketing system, tower card, Sophos, Antivirus.sjsu.edu, Directory.sjsu.edu, Announce.sjsu.edu, iGateways Databases, JOD Converter, and All Department servers which your college may have at Delta. There is a wide variety here, but here are some examples: Domain Controllers, File Shares, Print Servers.

The following critical services are fully redundant and will remain available during the outage:
Google AppsWiFiPhonesActive DirectoryShibbolethMy.SJSU.EDUCashNetSJSU Web SiteCFS Finance DataCampus Emergency Broadcast SystemLibrary Administrative Systems
May 19, 09:52 PDT
Identified - The following services are unavailable: FTS, TelePresence, SJSU VideoShare, SAMI, Student Admin Data Warehouse, Finesse, Password Reset, VDI, SJSU One Identity Management, and iSupport.
May 19, 09:41 PDT
Resolved - This issue has been resolved at the Chancellor's Office.
May 19, 12:16 PDT
Investigating - We have reports that the HCM non-production system is down.
May 19, 11:16 PDT
May 18, 2016

No incidents reported.

May 17, 2016

No incidents reported.

May 16, 2016

No incidents reported.

May 15, 2016

No incidents reported.

May 14, 2016

No incidents reported.

May 13, 2016

No incidents reported.

May 12, 2016
Resolved - This issue has been resolved.
May 12, 16:04 PDT
Investigating - We have an issue with iPads freezing or having delayed response after being in prolonged sleep mode in the following Next Gen rooms: SH435, CL 238, CL 118, DBH 225, MQH 426, and YUH 124.

Workaround: At the first sign of these behaviors, please quit the vControl Touch app and relaunch it. This can be done with the standard procedure of pressing the Home button on the iPad and when back to the home screen, pressing the Home button again twice quickly. Scroll through any open app windows and then swipe the vControl app window up and off the screen to quit it.
Apr 14, 10:37 PDT
May 11, 2016

No incidents reported.

May 10, 2016
Completed - The scheduled maintenance has been completed.
May 10, 00:01 PDT
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:02 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:01 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
May 4, 09:10 PDT