All Systems Operational

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
MySJSU (PeopleSoft) weekly maintenance Apr 20, 20:00 - Apr 21, 00:00 PDT
MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Apr 16, 13:46 PDT
MySJSU (PeopleSoft) weekly maintenance May 4, 20:00 - May 5, 00:00 PDT
MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Apr 16, 13:50 PDT
Past Incidents
Apr 20, 2015
Resolved - This incident has been resolved.
Apr 20, 10:53 PDT
Identified - Campus email is incompatible with the Firefox version 37 browser. Please use Chrome, Internet Explorer or Safari to access your mail.
Apr 13, 09:54 PDT
Apr 19, 2015
Completed - The scheduled maintenance has been completed.
Apr 19, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 00:01 PDT
Scheduled - Due to the upcoming migration of Windows production servers, the Finance Data Warehouse will be unavailable on Sun Apr 19, 2015 from 12:01 AM to 1:00 PM. We apologize in advance for any inconvenience.
Apr 14, 08:41 PDT
Apr 18, 2015

No incidents reported.

Apr 17, 2015

No incidents reported.

Apr 16, 2015

No incidents reported.

Apr 15, 2015
Resolved - The issue has been resolved.
Apr 15, 14:00 PDT
Investigating - The Chancellor's Office is currently down. This is impacting new logins to CFS, CFS data warehouse, legacy finance, sharepoint, and service now.
Apr 15, 12:01 PDT
Apr 14, 2015
Completed - The scheduled maintenance has been completed.
Apr 14, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 18:00 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 6:00 pm to 8:00 PM for regular weekly maintenance. We apologize for any inconvenience.
Apr 9, 16:43 PDT
Apr 13, 2015
Resolved - We have resolved the issue.
Apr 13, 14:01 PDT
Investigating - We are experiencing some unavailability with the wireless in housing and the library.
Apr 13, 13:52 PDT
Apr 12, 2015

No incidents reported.

Apr 11, 2015
Completed - The scheduled maintenance has been completed.
Apr 11, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 10:00 PDT
Scheduled - iSupport will be down for maintenance on April 11 from 10:00 AM through 5:00 PM. Should you need assistance, please call the help desk at 408-924-1530. We apologize in advance for any inconvenience.
Apr 11, 09:50 PDT
Apr 10, 2015
Completed - The scheduled maintenance has been completed.
Apr 10, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 08:30 PDT
Scheduled - We will be deploying new phones to Duncan Hall on Friday, April 10 from 8:30 AM to 2:00 PM. During this time, there will be intermittent connectivity as we change out the phones. We apologize in advance for any inconvenience.
Apr 7, 16:20 PDT
Apr 9, 2015

No incidents reported.

Apr 8, 2015
Completed - The scheduled maintenance has been completed.
Apr 8, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 08:30 PDT
Scheduled - We will be upgrading the phone in Duncan Hall on Wednesday, April 8 from 8:30 AM to 2:00 PM. During this time, there will be intermittent connectivity as we change out the phone. We apologize in advance for any inconvenience.
Apr 7, 16:18 PDT
Completed - The scheduled maintenance has been completed.
Apr 8, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 17:15 PDT
Scheduled - We will be upgrading 3750 switches. This includes CCB 002, DH 033, and CL 332. This upgrade will impact ssh services, websites hosted by College of Science, some active directory connectivity and research servers for Math and Chemistry. We apologize in advance for any I convenience.
Apr 7, 17:01 PDT
Apr 6, 2015

No incidents reported.