Identified - Windows 7 computers failing/hanging after startup and not proceeding to the login screen.
Apr 11, 11:00 PDT
Monitoring - Some performance has been restored.
Apr 5, 10:48 PDT
Identified - We are seeing intermittent login issues with Student Data Warehouse.
SDW OBIEE Production is currently down.
Apr 4, 08:28 PDT

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
One.SJSU ? Operational
MySJSU (PeopleSoft) ? Operational
SJSU @ Work ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Content Management System ? Operational
SDW (Student Data Warehouse) Degraded Performance
IPTV ? Operational
SJSU Online Directory Operational
Finesse (Call Center) ? Operational
Campus VPN Operational
90 days ago
100.0 % uptime
Today
Video Security System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Scheduled Maintenance
Peoplesoft (MySJSU and SJSU@Work) may be unavailable Mondays from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Apr 15, 19:33 PDT
Past Incidents
Apr 19, 2019

No incidents reported today.

Apr 18, 2019
Resolved - This incident has been resolved.
Apr 18, 08:53 PDT
Investigating - Customers already logged in are able to access their SJSU email accounts. Customers that are recently trying to login are unable to do so.
Apr 17, 15:37 PDT
Apr 16, 2019
Completed - The scheduled maintenance has been completed.
Apr 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 PDT
Scheduled - Peoplesoft (MySJSU and SJSU@Work) may be unavailable Mondays from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Apr 8, 21:01 PDT
Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019
Completed - The scheduled maintenance has been completed.
Apr 9, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:00 PDT
Scheduled - Peoplesoft (MySJSU and SJSU@Work) will be unavailable Mondays from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Apr 5, 15:42 PDT
Apr 7, 2019

No incidents reported.

Apr 6, 2019
Completed - The scheduled maintenance has been completed.
Apr 6, 13:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 09:00 PDT
Scheduled - SJSUOne: The password reset application will not be available for approximately 4 hours due to Oracle database server patching.
Apr 5, 15:32 PDT