In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 17:00 PST
Scheduled - CashNet will be down during the Peoplesoft upgrade beginning Thursday, November 16, 2017 at 5:00 pm and ending Monday, November 20, 2017 at 12:00 PM, noon . This will not effect Emarkets, only Student Account Online payments.
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 16:30 PST
Scheduled - The MySJSU(PeopleSoft) system will be unavailable from the evening of November 16 through the morning of November 20 to implement system changes. On November 16, the system will be taken offline at 5:00 pm. Please plan to complete any actions in the system by 4:30 pm to prevent any possibility of your transaction failing to complete by 5:00 pm.
During this downtime, the Campus Solutions (CS) and Human Capital Management (HCM) modules in PeopleSoft will be split into two separate databases and the CS module will be upgraded to application release 9.2. For a quick reference on how these changes might affect you, please see the CS 9.2. Upgrade/Split One-Page Quick Reference located at http://www.sjsu.edu/enrollmentservices/ES_TIC/csupgrade/MySJSU_PeopleSoft_Flyer_FINAL_102617WEB.pdf

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems   ? Operational
Campus Emergency Communication   ? Operational
Campus Wireless   ? Operational
SJSUOne (Identity Mgt and Authorization)   ? Operational
Campus Network   ? Operational
SJSU Google Apps   ? Operational
MySJSU   ? Under Maintenance
SJSU WebEx   Operational
Canvas Learning Mgt System   Operational
Library Administrative System   Operational
CashNet (Student Account Home)   ? Under Maintenance
Financial Transaction Services (FTS)   Operational
Common Financial System (CFS)   ? Operational
Virtual Desktop Infrastructure (VDI)   Operational
SJSU VideoShare   Operational
iSupport Help Desk Ticketing System   Operational
OU Campus (Website Content Mgt System)   Operational
SJSU Search Engine   Operational
CFS (Finance) Data Warehouse   ? Operational
Student Admin Data Warehouse (SADW)   ? Operational
Campus Notifications   ? Operational
SAMI Gateway Services   ? Operational
ES FileMaker applications   ? Operational
Content Management System   ? Operational
SDW (Student Data Warehouse)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2017
Completed - The scheduled maintenance has been completed.
Nov 17, 17:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 17:00 PST
Scheduled - We will be increasing the memory allocation to the FileMaker virtual machine.,
Nov 17, 15:01 PST
Nov 16, 2017
Resolved - The issue has been resolved. iSupport is available for use.
Nov 16, 11:46 PST
Investigating - The iSupport ticketing system is currently down.
Nov 16, 11:38 PST
Nov 15, 2017
Resolved - Canvas is running a normal speed.
Nov 15, 13:18 PST
Monitoring - Canvas is running slowly. The issue appears to be the result of slow connectivity from the regional Internet provider.
Nov 15, 12:56 PST
Nov 14, 2017

No incidents reported.

Nov 13, 2017
Resolved - The issue has been resolved and MySJSU is now available.
Nov 13, 18:56 PST
Investigating - We are currently investigating this issue.
Nov 13, 18:40 PST
Resolved - We have re-booted the FileMaker server.
Nov 13, 09:31 PST
Investigating - Reports received of various FileMaker databases asking for authentication or unable to access
Nov 13, 08:53 PST
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017

No incidents reported.

Nov 6, 2017
Resolved - The issue has been resolved.
Nov 6, 09:30 PST
Investigating - The wired network is currently unavailable for the Research Foundation
Nov 6, 09:22 PST
Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.

Nov 3, 2017

No incidents reported.