SJSU System Status

All Systems Operational

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems Operational

Campus Emergency Communication Operational

Campus Wireless Operational

SJSUOne (Identity Mgt and Authorization) Operational

Campus Network Operational

SJSU Google Apps Operational

MySJSU Operational

SJSU WebEx Operational

Canvas Learning Mgt System Operational

Library Administrative System Operational

CashNet (Student Account Home) Operational

Financial Transaction Services (FTS) Operational

Common Financial System (CFS) Operational

Virtual Desktop Infrastructure (VDI) Operational

SJSU VideoShare Operational

iSupport Help Desk Ticketing System Operational

OU Campus (Website Content Mgt System) Operational

SJSU Search Engine Operational

CFS (Finance) Data Warehouse Operational

Student Admin Data Warehouse (SADW) Operational

Campus Notifications Operational

SAMI Gateway Services Operational

ES FileMaker applications Operational

Content Management System Operational

SDW (Student Data Warehouse) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 22, 2017

No incidents reported today.

Aug 21, 2017

No incidents reported.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017

No incidents reported.

Aug 16, 2017

No incidents reported.

Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

CashNet is not available during Enrollment Cancellation

Completed - The scheduled maintenance has been completed.
Aug 10, 15:01 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 10:00 PDT

Scheduled - We will be taking CashNet offline today from 10 am - 3 pm for Enrollment cancellation due date 8/8/17 for Fall 2017.
Aug 10, 09:44 PDT

Aug 9, 2017

No incidents reported.

Aug 8, 2017

South Campus has no connectivity to campus.

Resolved - Connectivity to South Campus has been restored.
Aug 8, 14:54 PDT

Identified - Comcast is working to resolve the issue. Due to the amount of damage to the cables, the repair is expected to take several more hours to repair. The next update will occur at 3:00 PM today.
Aug 8, 11:08 PDT

Investigating - Comcast fiber has been vandalized. We are in the process of repair - South Campus has no connection to campus until this is resolved. ETA is 2 hours
Aug 8, 07:14 PDT

SAMI Application Portal

Resolved - The issue with the Student Portal has been resolved. All services are now available.
Aug 8, 11:47 PDT

Identified - We have identified the issue with the student portal and are working to resolve it. The next update will occur at noon today.
Aug 8, 11:11 PDT

Investigating - We have received reports that the SAMI Application Portal service is producing statement execution errors.
Aug 8, 08:04 PDT

MySJSU (PeopleSoft) Weekly Maintenance

Completed - The scheduled maintenance has been completed.
Aug 8, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 20:00 PDT

Scheduled - MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Aug 7, 10:14 PDT