Monitoring - If you are having difficulty accessing Canvas or other applications, please ensure that your SJSUOne password has not expired.
Oct 20, 11:50 PDT

About This Site

The SJSU system status page provides the campus community with information about the availability of our IT services and systems. If you have questions or suggestions, please contact the Information Support Services (ISS) Help Desk at info-support@sjsu.edu. You can also connect with us at 408-924-1530 from 7:30 am to 4:30 pm, Monday through Friday. The SJSU system status page is driven by StatusPage.io an interim solution as we identify a long term solution.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
CMS Production outage Dec 26, 21:00 - Dec 27, 09:00 PDT
We are planning for a complete CMS production outage on Friday December 26th starting at 9pm. This is the OS patch to fix the SAN disk performance issues were encountered earlier this year.
Posted on Oct 27, 09:32 PDT
Past Incidents
Oct 31, 2014

No incidents reported today.

Oct 30, 2014

No incidents reported.

Oct 29, 2014
Resolved - This incident has been resolved.
Oct 29, 10:52 PDT
Update - We are replacing a component on a piece of networking equipment to restore service. We apologize for any inconvenience.
Oct 29, 08:16 PDT
Identified - The building lost power and currently is without network connectivity.
Oct 29, 08:02 PDT
Oct 28, 2014

No incidents reported.

Oct 27, 2014
Resolved - Goggle has resolved the issue.
Oct 27, 14:19 PDT
Update - Google is still working to resolve any outstanding issues.
Oct 27, 11:53 PDT
Update - Google is still working to fully resolve the issue. Services are available but may be slow or intermittently available. We will provide another update at 11:30 AM.
Oct 27, 10:51 PDT
Investigating - Google is reporting issues with Drives, Docs, Sheets and Slides. We will provide more information as it becomes available.
Oct 27, 09:36 PDT
Oct 26, 2014

No incidents reported.

Oct 25, 2014

No incidents reported.

Oct 24, 2014

No incidents reported.

Oct 23, 2014

No incidents reported.

Oct 22, 2014
Resolved - We have resolved the issue. Wireless and Resnet are now available.
Oct 22, 08:34 PDT
Identified - Wireless and Resnet are currently unavailable.
Oct 22, 08:10 PDT
Completed - The scheduled maintenance has been completed.
Oct 22, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 PDT
Scheduled - We will be updating the campus firewall. During this time there will be a 5 to 10 minute outage of the wired and wireless networks. We apologize for any inconvenience.
Oct 21, 14:20 PDT
Oct 21, 2014

No incidents reported.

Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014

No incidents reported.