All Systems Operational

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Content Management System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2017

No incidents reported today.

Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017
Completed - The scheduled maintenance has been completed.
Jul 21, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 15:00 PDT
Scheduled - Forms used on OU Campus sites will be unavailable on Friday, July 21 from 3:00 PM to 5:30 PM
Jul 20, 13:38 PDT
Completed - CashNet is now available.
Jul 21, 14:22 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 12:15 PDT
Scheduled - CashNet is down for Enrollment cancellation for students who did not pay by the Summer 2017 July 20 due date. It will be available at 4:00 PM today.
Jul 21, 12:09 PDT
Resolved - The issue has been resolved and access is available.
Jul 21, 08:43 PDT
Investigating - We are investing reports of intermittent email access.
Jul 21, 07:52 PDT
Completed - The scheduled maintenance has been completed.
Jul 21, 08:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:45 PDT
Scheduled - FD&O will be shutting down power to Sweeney Hall on Friday, July 21 from 7:00 AM to 7:30 AM. In preparation for the power outage, all networking and phone equipment will powered down for the building. The downtime for the network and phones will be 6:45 AM to 8:30 AM.
Jul 20, 13:30 PDT
Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017
Resolved - All systems are back up and available
Jul 14, 09:42 PDT
Update - Phones and wired connectivity is down in multiple locations.
Jul 14, 09:04 PDT
Investigating - There is currently no wireless service in the following buildings MLK, ADM,DH, MUS, BT and CLARK
Jul 14, 07:48 PDT
Jul 13, 2017
Resolved - The authentication issue has been resolved and SJSU_Premier is now available.
Jul 13, 12:21 PDT
Update - We are still working to resolve the issue. In the interim, please use the EDUROAM network along with your SJSUONE ID and password to access the Wi-Fi network.
Jul 13, 11:52 PDT
Investigating - We are currently investigating authentication issues that are impacting connectivity to SJSU_Premier.
Jul 13, 10:42 PDT
Completed - The scheduled maintenance has been completed.
Jul 13, 06:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:00 PDT
Scheduled - We will be performing network maintenance on Thursday, July 13, 2017 at 6:00 AM to 6:15 AM. During this time, there will be no Internet access. We apologize in advance for any inconvenience.
Jul 11, 13:40 PDT