Update - We are still experiencing intermittent access to www.sjsu.edu from the MLK Library.
Nov 25, 16:48 PST
Update - WiFi is available in MLK library, but users are not able to access www.sjsu.edu .
Nov 25, 10:29 PST
Investigating - The library's WiFi is currently unavailable.
Nov 25, 10:13 PST

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu. Hours are: M-Th: 7:30 am—4:30 pm, Fri: 7:30 am—6 pm, Sat: 2 pm—6pm, and Sun: 7pm—11pm.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Degraded Performance
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
CMS Production outage Dec 26, 21:00 - Dec 27, 09:00 PST
We are planning for a complete CMS production outage on Friday December 26th starting at 9pm. This is the OS patch to fix the SAN disk performance issues were encountered earlier this year.
Posted on Oct 27, 09:32 PST
Past Incidents
Nov 27, 2014

No incidents reported today.

Nov 26, 2014

No incidents reported.

Nov 24, 2014

No incidents reported.

Nov 23, 2014

No incidents reported.

Nov 22, 2014
Completed - Switch upgrade in Administration Building is complete.
Nov 22, 11:45 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 08:00 PST
Scheduled - Will be upgrading the switches in the Administrative buildings on Saturday, November 22 from 8:00 am to 5:00 pm. During this time, wireless, wired and UC phone access will be unavailable. We apologize in advance for any inconvenience.
Nov 21, 16:16 PST
Nov 21, 2014
Completed - Application filtering appliance is installed and working.
Nov 21, 19:48 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 18:00 PST
Scheduled - During the install, there may be a 30 second to 10 minute outage for the following services: Wireless & Wired access, ResNet, VPN, and Aruba. We apologize for any inconvenience.
Nov 18, 14:24 PST
Resolved - This incident has been resolved.
Nov 21, 16:10 PST
Monitoring - We have resolved the issue and are monitoring access.
Nov 18, 16:15 PST
Update - Temporary work-around for access: If you are unable to access the application, try to log into it again. A second or third attempt should give you access.
Nov 17, 10:54 PST
Investigating - We are currently experiencing intermittent connectivity to PeopleSoft applications.
Nov 13, 10:55 PST
Nov 20, 2014

No incidents reported.

Nov 19, 2014

No incidents reported.

Nov 16, 2014

No incidents reported.

Nov 15, 2014

No incidents reported.

Nov 14, 2014

No incidents reported.