Investigating - FTS continues to be available for review and entry.
Dec 17, 13:10 PST

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Partial Outage
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
CMS Production outage Dec 26, 21:00 - Dec 27, 09:00 PST
We are planning for a complete CMS production outage on Friday December 26th starting at 9pm. This is the OS patch to fix the SAN disk performance issues were encountered earlier this year.
Posted on Oct 27, 09:32 PST
Past Incidents
Dec 21, 2014

No incidents reported today.

Dec 20, 2014

No incidents reported.

Dec 19, 2014
Completed - The scheduled maintenance has been completed.
Dec 19, 17:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 16:00 PST
Scheduled - On Friday, December 19 from 4:00 PM to 5:00 PM, FD&O will cut poser to the East side, second floor of the Clark building. During this time, all services will be unavailable.
Dec 18, 17:01 PST
Completed - The scheduled maintenance has been completed.
Dec 19, 12:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 19, 09:00 PST
Scheduled - We will be deploying approximately 50 phones in the ADM building on Friday 12/19/14 from 9AM until 12PM. The user impact will be minimal, lasting no longer than 10 minutes and will only affect one user at a time.
Dec 16, 14:13 PST
Dec 18, 2014
Completed - The scheduled maintenance has been completed.
Dec 18, 08:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 12:00 PST
Scheduled - CFS Production (FCFSPRD) and database services will be unavailable from Dec 17, 2014 12 pm to Dec 18, 2014 8 am, including process schedulers and integration broker.
Dec 10, 12:02 PST
Dec 16, 2014
Completed - The scheduled maintenance has been completed.
Dec 16, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 10:00 PST
Scheduled - The "Pay Now" and "Payment Plans and Account Services" buttons in MySJSU will be unavailable from 10:00AM to approximately 3:00PM on Tuesday, December 16, to allow for enrollment cancellation for those students enrolled in Spring 2015 and Winter Session 2015 classes who failed to pay by their respective due dates, December 14 and 15.
Dec 10, 14:27 PST
Resolved - This incident has been resolved.
Dec 16, 11:08 PST
Investigating - The Open University sign in link is currently only working with the Chrome browser. Internet Explorer and Firefox are not functioning.
Dec 8, 15:02 PST
Completed - The scheduled maintenance has been completed.
Dec 16, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 20:00 PST
Scheduled - MySJSU will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Dec 9, 14:14 PST
Dec 14, 2014
Resolved - Access to CFS has been stable and this incident is resolved.
Dec 14, 21:17 PST
Update - Some users are able to log into the system; however, we still do not have 100% availability.
Dec 9, 13:40 PST
Investigating - CFS users trying to log into the system are unable to connect. Users currently logged in should have access.
Dec 9, 13:35 PST
Dec 13, 2014

No incidents reported.

Dec 12, 2014
Completed - The scheduled maintenance has been completed.
Dec 12, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 08:00 PST
Scheduled - We will be installing 50 - 60 UC phones in the Admin building on Friday, Dec 12 beginning at 8:00 am and ending around 3:00 pm. During this time there will be minimal service interruption. We apologize for any inconvenience.
Dec 11, 17:20 PST
Dec 11, 2014

No incidents reported.

Dec 10, 2014

No incidents reported.

Dec 7, 2014

No incidents reported.