Intermittent access problems to SJSU_Guest WiFi
Monitoring - SJSU_guest WiFi is working and we are continuing to monitor. If you have issues connecting to SJSU_Guest Wifi please contact the helpdesk.
Jul 25, 14:28 PDT
Identified - We are receiving report of users unable to sign in to SJSU_Guest WiFi. We are researching the problem and will update the incident when the cause and resolution are determined.
Jul 23, 12:30 PDT

About This Site

The SJSU system status page provides the campus community with information about the availability of our IT services and systems. If you have questions or suggestions, please contact the Information Support Services (ISS) Help Desk at info-support@sjsu.edu. You can also connect with us at 408-924-1530 from 7:30 am to 4:30 pm, Monday through Friday. The SJSU system status page is driven by StatusPage.io an interim solution as we identify a long term solution.

Voice and Video Communication Systems?
Campus Emergency Communication?
Campus Wireless?
SJSUOne (Identity Mgt and Authorization)?
Campus Network?
SJSU Google Apps?
MySJSU?
SJSU WebEx
Canvas Learning Mgt System
Library Administrative System
CashNet (Student Account Home)?
Financial Transaction Services (FTS)
Common Financial System (CFS)?
Virtual Desktop Infrastructure (VDI)
SJSU VideoShare
iSupport Help Desk Ticketing System
OU Campus (Website Content Mgt System)
SJSU Search Engine
Cognos?
Finance Legacy?
Student Admin Data Warehouse (SADW)?
Scheduled Maintenance
MySJSU Weekly Maintenance Jul 28, 20:00 - Jul 29, 00:00 PDT
MySJSU will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience
Posted on Jul 22, 14:13 PDT
Past Incidents
Jul 26, 2014

No incidents reported today.

Jul 25, 2014
Phone upgrades for the Business Tower building
Completed - The scheduled maintenance has been completed.
Jul 25, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 09:00 PDT
Scheduled - We will be installing the VoIP phones and take out the legacy phones in the Business Tower building. During this installation phones will be unavailable. We apologize for any inconvenience.
Jul 22, 14:16 PDT
Jul 24, 2014
Network Failover Testing
Completed - The scheduled maintenance has been completed.
Jul 24, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 18:00 PDT
Scheduled - We are completing our network testing on July 23 from 6:00 pm to midnight. During this time, 30 second outages may occur to applications located at Delta. These applications consist of iSupport, Show & Share, FTS, and Cisco Phones.
Jul 23, 15:25 PDT
Jul 22, 2014
MySJSU Weekly Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 20:00 PDT
Scheduled - MySJSU will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience
Jul 16, 12:52 PDT
Jul 20, 2014

No incidents reported.

Jul 19, 2014

No incidents reported.

Jul 18, 2014
Cashnet ePayment is unavailable
Completed - The scheduled maintenance has been completed.
Jul 18, 14:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 11:00 PDT
Scheduled - Cashnet ePayment is down for Enrollment Cancellation for Fall 2014
Jul 18, 10:57 PDT
Jul 17, 2014

No incidents reported.

Jul 16, 2014

No incidents reported.

Jul 15, 2014

No incidents reported.

Jul 14, 2014

No incidents reported.

Jul 13, 2014

No incidents reported.

Jul 12, 2014

No incidents reported.

← Incident History Powered by StatusPage.io