Investigating - Skillport is currently unavailable as the Chancellor's Office prepares to make accessibility changes to the site.
Jul 1, 09:40 PDT

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Content Management System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
MySJSU (PeopleSoft) Weekly Maintenance Jul 5, 20:00 - Jul 6, 00:00 PDT
MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Jun 28, 14:29 PDT
FTS Maintenance Jul 5, 20:00 - Jul 6, 00:00 PDT
FTS will be unavailable from 8:00 pm to midnight for maintenance. We apologize for any inconvenience.
Posted on Jun 16, 13:27 PDT
MySJSU (PeopleSoft) Weekly Maintenance Jul 18, 20:00 - Jul 19, 00:00 PDT
MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Jul 1, 09:11 PDT
Past Incidents
Jun 30, 2016
Resolved - Google is reporting that the issue with Google calendar has been resolved.
Jun 30, 12:35 PDT
Investigating - We are investigating an issue with Google calendar. Users of Google Calendar see 'Server Error' page intermittently. Google is working to restore service.
Jun 30, 09:25 PDT
Resolved - This issue has been resolved
Jun 30, 08:45 PDT
Identified - The problem that appeared earlier this week has come up again so we are working on resolving it.
Jun 29, 14:58 PDT
Jun 29, 2016
Completed - The scheduled maintenance has been completed.
Jun 29, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 17:00 PDT
Scheduled - We will be performing maintenance on the TelePresence system on Wednesday, June 29 from 5:00 PM to 9:00 PM. During this time TelePresence will be unavailable.
Jun 28, 14:58 PDT
Resolved - The IPM issue has been resolved.
Jun 29, 15:04 PDT
Investigating - The IPM system is currently degraded and may be unavailable.
Jun 29, 15:00 PDT
Resolved - This issue has been resolved.
Jun 29, 14:54 PDT
Monitoring - The issue has been resolved, we will monitor the system for the next 24 hours.
Jun 28, 07:40 PDT
Identified - Issue has been identified and we are working to resolve it.
Jun 28, 07:23 PDT
Investigating - We are investigating the SingleSignOn system which is currently down. This is impacting users ability to get onto GoogleApps, Canvas, FTS, OuCampus, Webex
Jun 28, 06:56 PDT
Jun 28, 2016
Resolved - The networking issue at South Campus has been resolved.
Jun 28, 11:19 PDT
Investigating - The wired network at South Campus is currently unavailable. Phones and wireless are working.
Jun 28, 09:10 PDT
Resolved - The issue has been resolved at Google.
Jun 28, 09:08 PDT
Update - We are waiting for confirmation from Google that the problem has been solved. If you reload your browser page, your access may be restored.
Jun 27, 15:22 PDT
Investigating - Delegated accounts in Gmail are currently not functioning. We are working with Google to correct the issue.
Jun 27, 15:10 PDT
Completed - The scheduled maintenance has been completed.
Jun 28, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 20:00 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Jun 27, 13:11 PDT
Jun 27, 2016
Resolved - The issue with IPM has been resolved.
Jun 27, 11:57 PDT
Investigating - We are working to resolve the issue with the IPM system.
Jun 27, 11:26 PDT
Resolved - IPM database problem repaired.
Jun 27, 11:56 PDT
Identified - We are working to repair a problem with the IPM database.
Jun 27, 11:27 PDT
Jun 26, 2016

No incidents reported.

Jun 25, 2016

No incidents reported.

Jun 24, 2016

No incidents reported.

Jun 23, 2016

No incidents reported.

Jun 22, 2016
Resolved - This issue has been resolved.
Jun 22, 09:06 PDT
Investigating - UCCE supervisor desktop screens are not correctly reflecting the status of the agents within the team performance and/or queue statistics sections. Calls seem to be flowing through the queues normally.
Jun 20, 09:52 PDT
Jun 21, 2016
Completed - The scheduled maintenance has been completed.
Jun 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 20:00 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Jun 15, 12:51 PDT
Jun 19, 2016
Completed - The scheduled maintenance has been completed.
Jun 19, 06:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 PDT
Scheduled - All Data Center services will be unavailable.
Jun 17, 10:12 PDT
Jun 18, 2016

No incidents reported.

Jun 17, 2016
Completed - The scheduled maintenance has been completed.
Jun 17, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 16:01 PDT
Scheduled - South Campus network and phones will be unavailable for maintenance on June 17 from 4:00 PM to 5:00 PM. We apologize for any inconvenience.
Jun 16, 13:30 PDT