Investigating - The travel approval structures in FTS are currently unavailable. We anticipate that they will be unavailable through February 27. We apologize in advance for any inconvenience and will post an update February 27 at 9:00 am.
Feb 26, 10:19 PST
Identified - On Feb. 20th, 2015 an issue in Gmail temporarily corrupted a subset of users' contacts. While the original issue was fixed on the same day, those users who received messages from the previously corrupt contacts have since been reporting unexpected behavior with the Gmail auto-complete feature. After typing an affected contact's name into the Gmail compose box, you'll see the contact's name appear at the bottom of the auto-complete list when the contact should appear at the top of the list.

We're unable to provide a feasible workaround at this time, but rest assured our Gmail engineers are diligently working to fix this issue. The root cause of the issue was identified and mitigated. The product team is working now on restoring the order of suggestions the auto-complete feature provides.

For updates users are encouraged to visit the Google Apps Known Issues web page at https://support.google.com/a/answer/6166309?rd=1
Feb 25, 13:52 PST

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Partial Outage
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
MySJSU Weekly Maintenance Mar 2, 20:00 - Mar 3, 00:00 PST
MySJSU will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Feb 24, 12:45 PST
Engineering Phone install Mar 4, 09:00-13:00 PST
On Wednesday, March 4th between 9am - 1:00pm, we will be replacing the legacy phones with VoIP phones on third floor of the Engineering Building. During this time, there will be intermittent phone connectivity. We apologize in advance for any inconvenience.
Posted on Feb 26, 13:57 PST
V Mar 6, 09:00-13:00 PST
On Wednesday, March 6th between 9am - 1:00pm, we will be replacing the legacy phones with VoIP phones on first and second floor of the Engineering Building. During this time, there will be intermittent phone connectivity. We apologize in advance for any inconvenience.
Posted on Feb 26, 13:59 PST
Turnitin Maintenance Mar 7, 07:00-11:00 PST
Turnitin will be unavailable during a scheduled maintenance period on Saturday, March 7th, 2015, from 7:00 a.m. to 11:00 a.m. Instructors are encouraged to modify assignment due dates to either before or at least several hours after the scheduled maintenance window.
Posted on Feb 20, 15:42 PST
Past Incidents
Mar 1, 2015

No incidents reported today.

Feb 28, 2015
Completed - The scheduled maintenance has been completed.
Feb 28, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 07:00 PST
Scheduled - Intermittent outages can be expected to CSYou, Accessible Technology Collaboration Website, eTravel, Exchange Online, Kivuto, RSAM, SAS, SHI International, Skillport, Careers, CSU Portal, Data Warehouse, CFS, CO HR, Prequalified Architects, International Programs and CAM.
Feb 18, 11:51 PST
Feb 27, 2015
Completed - The scheduled maintenance has been completed.
Feb 27, 23:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 19:00 PST
Scheduled - Users may experience brief (1-5 second) interruptions during this maintenance. We apologize for any inconvenience.
Feb 26, 10:40 PST
Completed - The scheduled maintenance has been completed.
Feb 27, 15:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 14:00 PST
Scheduled - We will be migrating Foundation from the Sonicwall to the ASA interface on Friday, February 27 from 2:00 PM to 3:00 PM. During this time VPN will be unavailable for Foundation users.
Feb 26, 13:53 PST
Feb 24, 2015

No incidents reported.

Feb 23, 2015

No incidents reported.

Feb 22, 2015

No incidents reported.

Feb 21, 2015

No incidents reported.

Feb 20, 2015

No incidents reported.

Feb 19, 2015

No incidents reported.

Feb 18, 2015
Completed - The scheduled maintenance has been completed.
Feb 18, 15:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:00 PST
Scheduled - The old legacy phones in Dwight Bentel Hall will be replaced with the Cisco VoIP Phones on February 17 from 9:00 am to 3:00 pm. During this time there will intermittent connectivity to the phones
Feb 17, 17:01 PST
Feb 17, 2015

No incidents reported.

Feb 16, 2015
Resolved - This incident has been resolved.
Feb 16, 19:41 PST
Investigating - Users logging into the CFS Data Warehouse may experience difficulty signing in or navigating. This problem has been reported to the Chancellor's Office CMS team and is under investigation.
Feb 16, 09:10 PST
Feb 15, 2015

No incidents reported.