Monitoring - Issues has been resolved, we are going to monitor for next 24 hours
Jun 29, 18:34 PDT
Update - We are investigating Internet connectivity issue in two buildings (SWC and UHS-Admin)
Jun 29, 16:15 PDT
Investigating - Internet service is not working from the Wired network in Student Wellness Center. Wireless is working. We are investigating
Jun 29, 14:34 PDT
Investigating - We are experience issues with the WebEx call back feature. Until we are able to resolve the issue please use computer audio or call into the WebEx number provided in the meeting invitation.
Jun 24, 09:32 PDT
Update - The current status of TP is:
- Image quality issue is still an issue and being worked on by the vendor
- This issue impacts TP or WebEx sessions using the TP bridge
- TP to TP session sessions are unaffected
- WebEx session are unaffected
Jun 8, 08:58 PDT
Update - The image quality issue is being worked. This issue impacts TelePresence or WebEx enhanced TelePresence sessions.

TelePresence to TelePresence session sessions are unaffected, and WebEx sessions are unaffected.
May 28, 14:15 PDT
Update - We are still working to resolve the TelePresence issue. Please remember that WebEx is available a work around until we resolve the issue.

We thank you for your patience and apologize for the inconvenience.
May 26, 11:29 PDT
Identified - TelePresence is currently unavailable. We are in the process of correcting the issue. The current work around is to use WebEx

Further updates will be provided at 4:00 PM today.
May 21, 11:21 PDT

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Degraded Performance
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Jun 30, 2015

No incidents reported today.

Jun 29, 2015
Completed - The scheduled maintenance has been completed.
Jun 29, 02:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:15 PDT
Scheduled - Canvas is scheduled for maintenance on Monday, June 29, 2015 at 12:15 AM Pacific Time up to 2:15 AM Pacific Time. Canvas will not be accessible during this time.
Jun 22, 14:26 PDT
Jun 28, 2015

No incidents reported.

Jun 27, 2015

No incidents reported.

Jun 26, 2015

No incidents reported.

Jun 25, 2015
Completed - The scheduled maintenance has been completed.
Jun 25, 11:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 10:30 PDT
Scheduled - We will be performing network maintenance at Bunker Hill and Reid Hillview on Thursday, June 25 from 10:30 AM to 11:00 AM. During this time, there will be intermittent connectivity. We apologize in advance for any inconvenience.
Jun 23, 14:28 PDT
Completed - The scheduled maintenance has been completed.
Jun 25, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:30 PDT
Scheduled - We will be updating the wireless network on Thursday, June 25 from 6:30 AM to 7:00 AM. During this time, SJSU Premier will be unavailable. We apologize in advance for any inconvenience.
Jun 23, 14:22 PDT
Jun 23, 2015
Completed - The scheduled maintenance has been completed.
Jun 23, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 20:00 PDT
Scheduled - The Finance Data Warehouse will be unavailable during the maintenance window.
Jun 23, 12:02 PDT
Resolved - The issue has been resolved.
Jun 23, 14:51 PDT
Investigating - Connectivity to 4th Street is currently unavailable. We will post the next update at 4:00 PM.
Jun 23, 14:49 PDT
Completed - The scheduled maintenance has been completed.
Jun 23, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 20:00 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Jun 22, 10:18 PDT
Jun 21, 2015

No incidents reported.

Jun 20, 2015
Completed - The scheduled maintenance has been completed.
Jun 20, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 17:00 PDT
Scheduled - Music, Art, & Health buildings will be shut down from 5:00 PM Friday, June 19 through 5:00 PM Saturday, June 20 for a power repair. During this time, there will be no services available. We apologize in advance for any inconvenience.
Jun 19, 11:36 PDT
Jun 19, 2015
Resolved - This incident has been resolved.
Jun 19, 11:32 PDT
Investigating - We are experiencing some intermittent WiFi issues
Jun 19, 11:29 PDT
Jun 18, 2015
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:00 PDT
Scheduled - The Finance Data Warehouse will be unavailable for maintenance on Thursday, June 18 from 8:00 PM to 10:00 PM. We apologize in advance for any inconvenience.
Jun 16, 16:45 PDT
Jun 17, 2015
Completed - The scheduled maintenance has been completed.
Jun 17, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 20:00 PDT
Scheduled - We will be performing a network migration this evening, June 17, from 8:00 PM - 9:00 PM. There will be up to a 10 minute disruption in service as OSPF routing re-converges. Times are BBC - 8:00 - 8:10, ENG 8:15 - 8:25, DH 8:30 - 8:40, SSC 8:45 - 8:50.
Jun 17, 17:04 PDT
Completed - The scheduled maintenance has been completed.
Jun 17, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:30 PDT
Scheduled - We will be conducting wireless maintenance on Wednesday, June 17 from 6:30 AM - 7:30 AM. During this time, you may experience intermittent connectivity to the wireless network. We apologize in advance for any inconvenience.
Jun 16, 14:21 PDT
Jun 16, 2015
Resolved - The issue with the Finance Data Warehouse has been resolved.
Jun 16, 13:29 PDT
Investigating - The production Finance Data Warehouse is currently unavailable. The next status update will be sent at 3:00 PM, or earlier if resolved.
Jun 16, 11:45 PDT
Completed - The scheduled maintenance has been completed.
Jun 16, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 21:00 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Jun 1, 14:06 PDT