Investigating - Please remember to sign out with the "Single Sign-on logout" button in the upper right hand corner. If you don't do this, it may cause intermittent login errors on one.SJSU.edu.

If you see this a 401 authentication error, close and reopen browser and sign in again. SJSU IT is aware of this issue and working with the vendor to resolve.
Sep 3, 14:37 PDT
Investigating - The unavailable courses are:
CSU's Sexual Misconduct Prevention Program (Title IX)
CSU's Discrimination Harassment Prevention Program for Supervisors
CSU's Discrimination Harassment Prevention Program for Non-Supervisors
Aug 28, 12:40 PDT

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
One.SJSU ? Degraded Performance
MySJSU (PeopleSoft) ? Operational
SJSU @ Work ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Content Management System ? Operational
SDW (Student Data Warehouse) ? Operational
IPTV ? Operational
SJSU Online Directory Operational
Finesse (Call Center) ? Operational
Campus VPN Operational
90 days ago
100.0 % uptime
Today
Video Security System Operational
90 days ago
100.0 % uptime
Today
WEPA Printing System ? Operational
90 days ago
100.0 % uptime
Today
Curriculog ? Operational
Zoom ? Operational
MOVEit ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020
Resolved - The password was reset and OnBase is fully operational again.
Sep 24, 17:51 PDT
Identified - One of the PeopleSoft accounts used by OnBase to retrieve CFS information has become locked. In order to reset this password without it re-locking, we need to stop the entire service. We are attempting to schedule this stop as late in the day as we can so it does not interrupt staff, faculty, and students who may be in the middle of using the system.

In the meantime, certain OnBase functions that rely on a connection to our CFS system will not work. Primarily this will affect autofills in the OnBase Finance system and any new change orders that are created or backup documents submitted via FTS.

Downtime is scheduled for 5:30pm in order to correct the locked password. We apologize for the inconvenience and thank you for your patience.
Sep 24, 16:01 PDT
Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.