SJSU System Status

All Systems Operational

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems Operational

Campus Emergency Communication Operational

Campus Wireless Operational

SJSUOne (Identity Mgt and Authorization) Operational

Campus Network Operational

SJSU Google Apps Operational

MySJSU Operational

SJSU WebEx Operational

Canvas Learning Mgt System Operational

Library Administrative System Operational

CashNet (Student Account Home) Operational

Financial Transaction Services (FTS) Operational

Common Financial System (CFS) Operational

Virtual Desktop Infrastructure (VDI) Operational

SJSU VideoShare Operational

iSupport Help Desk Ticketing System Operational

OU Campus (Website Content Mgt System) Operational

SJSU Search Engine Operational

CFS (Finance) Data Warehouse Operational

Student Admin Data Warehouse (SADW) Operational

Campus Notifications Operational

SAMI Gateway Services Operational

ES FileMaker applications Operational

Content Management System Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2017

No incidents reported today.

Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

Forms used on OU Campus sites will be unavailable

Completed - The scheduled maintenance has been completed.
Jul 21, 17:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 15:00 PDT

Scheduled - Forms used on OU Campus sites will be unavailable on Friday, July 21 from 3:00 PM to 5:30 PM
Jul 20, 13:38 PDT

CashNet is unavailable

Completed - CashNet is now available.
Jul 21, 14:22 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 12:15 PDT

Scheduled - CashNet is down for Enrollment cancellation for students who did not pay by the Summer 2017 July 20 due date. It will be available at 4:00 PM today.
Jul 21, 12:09 PDT

Intermittent access to email

Resolved - The issue has been resolved and access is available.
Jul 21, 08:43 PDT

Investigating - We are investing reports of intermittent email access.
Jul 21, 07:52 PDT

Power Shutdown in Sweeney Hall

Completed - The scheduled maintenance has been completed.
Jul 21, 08:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 06:45 PDT

Scheduled - FD&O will be shutting down power to Sweeney Hall on Friday, July 21 from 7:00 AM to 7:30 AM. In preparation for the power outage, all networking and phone equipment will powered down for the building. The downtime for the network and phones will be 6:45 AM to 8:30 AM.
Jul 20, 13:30 PDT

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017

No incidents reported.

Jul 14, 2017

There is a partial outage of wireless services

Resolved - All systems are back up and available
Jul 14, 09:42 PDT

Update - Phones and wired connectivity is down in multiple locations.
Jul 14, 09:04 PDT

Investigating - There is currently no wireless service in the following buildings MLK, ADM,DH, MUS, BT and CLARK
Jul 14, 07:48 PDT

Jul 13, 2017

We are experiencing intermittent connectivity issue with SJSU_Premier.

Resolved - The authentication issue has been resolved and SJSU_Premier is now available.
Jul 13, 12:21 PDT

Update - We are still working to resolve the issue. In the interim, please use the EDUROAM network along with your SJSUONE ID and password to access the Wi-Fi network.
Jul 13, 11:52 PDT

Investigating - We are currently investigating authentication issues that are impacting connectivity to SJSU_Premier.
Jul 13, 10:42 PDT

Network Maintenance

Completed - The scheduled maintenance has been completed.
Jul 13, 06:15 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 06:00 PDT

Scheduled - We will be performing network maintenance on Thursday, July 13, 2017 at 6:00 AM to 6:15 AM. During this time, there will be no Internet access. We apologize in advance for any inconvenience.
Jul 11, 13:40 PDT