All Systems Operational

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems   ? Operational
Campus Emergency Communication   ? Operational
Campus Wireless   ? Operational
SJSUOne (Identity Mgt and Authorization)   ? Operational
Campus Network   ? Operational
SJSU Google Apps   ? Operational
MySJSU   ? Operational
SJSU WebEx   Operational
Canvas Learning Mgt System   Operational
Library Administrative System   Operational
CashNet (Student Account Home)   ? Operational
Financial Transaction Services (FTS)   Operational
Common Financial System (CFS)   ? Operational
Virtual Desktop Infrastructure (VDI)   Operational
SJSU VideoShare   Operational
iSupport Help Desk Ticketing System   Operational
OU Campus (Website Content Mgt System)   Operational
SJSU Search Engine   Operational
CFS (Finance) Data Warehouse   ? Operational
Student Admin Data Warehouse (SADW)   ? Operational
Campus Notifications   ? Operational
SAMI Gateway Services   ? Operational
ES FileMaker applications   ? Operational
Content Management System   ? Operational
SDW (Student Data Warehouse)   Operational
IPTV   ? Operational
SJSU Online Directory   Operational
Finesse (Call Center)   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Start date: Wednesday, May 23, 2018
Start time: 05:00:00 AM EDT
End date: Wednesday, May 23, 2018
End time: 09:00:00 AM EDT
Maintenance Ticket Number: CM001923974
Customer Account Number: 902022451
Company Name: San Jose State University
Impact Duration: 1 hour

210 N 4TH ST,Phone Room,SAN JOSE,CA 95112
375 S 9TH ST,,SAN JOSE,CA 95112
125 S 7TH ST,,SAN JOSE,CA 95112
579 E ALMA AVE,TELCO RM,SAN JOSE,CA 95112
1257 S 10TH ST,,SAN JOSE,CA 95112

During this period, you may experience a disruption in your service. If you encounter any problems with your services after the completion of this planned maintenance or you have questions, please call Comcast Business at (800) 741-4141 and refer to ticket # CM001923974. We appreciate your patience as we continue to enhance the Comcast network.
Posted on Apr 23, 10:04 PDT
Google Suite Authentication Change May 31, 17:00-17:15 PDT
Title: Migrate G Suite SAML Authentication to Okta


Issue: G Suite sign-on is currently being handled through Shibboleth, which relays authentication to Okta. This reduces logging accuracy and complicates the authentication process


Change: Update the SAML2 SSO configuration at https://admin.google.com/sjsu.edu/AdminHome?hl=en&pli=1&fral=1#SecuritySettings:exp=1&flyout=sso to the Okta URLs and certificate.
Posted on May 8, 13:12 PDT
Past Incidents
May 21, 2018
Resolved - This incident has been resolved.
May 21, 09:45 PDT
Investigating - OU Campus Publishing is down
May 19, 17:53 PDT
May 20, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018

No incidents reported.

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018
Completed - The scheduled maintenance has been completed.
May 12, 21:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:00 PDT
Scheduled - MySJSU and SJSU@Work will be down from 8pm to 9pm for routine maintenance.
May 12, 18:30 PDT
Completed - The scheduled maintenance has been completed.
May 12, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 16:00 PDT
Scheduled - MySJSU and SJSU@Work will be down from 8pm to 9pm for routine maintenance.
May 12, 11:57 PDT
Completed - The scheduled maintenance has been completed.
May 12, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 PDT
Scheduled - MYSJSU and SJSU at Work will be down for one hour on Saturday May 12, 2018 starting at 8pm.
May 10, 15:15 PDT
May 11, 2018
Completed - The scheduled maintenance has been completed.
May 11, 08:16 PDT
Scheduled - Software Releae to version 6.2.1
May 3, 13:48 PDT
Completed - The scheduled maintenance has been completed.
May 11, 08:15 PDT
Scheduled - Upgrade software on campus internet firewall. Internet connectivity maybe interrupted during the upgrade.
May 3, 13:45 PDT
Completed - The scheduled maintenance has been completed.
May 11, 08:15 PDT
Scheduled - FTS Build enhancement to include Supplier ID from CFS
Document Retrieval button not available to Admin view role
May 3, 13:50 PDT
Completed - The scheduled maintenance has been completed.
May 11, 08:14 PDT
Scheduled - Apply security patches for Biztalk
May 3, 13:52 PDT
Completed - The scheduled maintenance has been completed.
May 11, 08:10 PDT
Scheduled - Canvas scheduled maintenance on Wednesday, May 2, 2018 at 12:00 AM Pacific Time. We anticipate this event will last 15 minutes. It will occur during the 30-minute interval between 12:00 AM and 12:30 AM PST. Canvas will not be accessible during this time.
Apr 23, 09:44 PDT
Completed - The scheduled maintenance has been completed.
May 11, 08:09 PDT
Scheduled - Continued maintenance to the campus core network will take place until Noon today. Campus network connectivity may be interrupted briefly (network, wifi, internet, phones, etc.).
Mar 30, 08:58 PDT
Resolved - This incident has been resolved.
May 11, 06:50 PDT
Investigating - We are currently investigating.
May 11, 06:43 PDT
May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018

No incidents reported.

May 7, 2018

No incidents reported.