Monitoring - If you are having difficulty accessing Canvas or other applications, please ensure that your SJSUOne password has not expired.
Oct 20, 11:50 PDT

About This Site

The SJSU system status page provides the campus community with information about the availability of our IT services and systems. If you have questions or suggestions, please contact the Information Support Services (ISS) Help Desk at info-support@sjsu.edu. You can also connect with us at 408-924-1530 from 7:30 am to 4:30 pm, Monday through Friday. The SJSU system status page is driven by StatusPage.io an interim solution as we identify a long term solution.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Cognos ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Oct 24, 2014

No incidents reported today.

Oct 23, 2014

No incidents reported.

Oct 22, 2014
Resolved - We have resolved the issue. Wireless and Resnet are now available.
Oct 22, 08:34 PDT
Identified - Wireless and Resnet are currently unavailable.
Oct 22, 08:10 PDT
Completed - The scheduled maintenance has been completed.
Oct 22, 07:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 PDT
Scheduled - We will be updating the campus firewall. During this time there will be a 5 to 10 minute outage of the wired and wireless networks. We apologize for any inconvenience.
Oct 21, 14:20 PDT
Oct 21, 2014
Completed - The scheduled maintenance has been completed.
Oct 21, 08:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 07:15 PDT
Scheduled - During the maintenance, housing residents may experience a 15 minute window of no access to wired Internet access and TV.
Oct 16, 14:32 PDT
Oct 20, 2014
Resolved - The phone system issue has been resolved.
Oct 20, 13:12 PDT
Update - The repairs to the system did not fix the issue. A replacement part is being sent over night to address the issue. We anticipate completed repairs by Saturday evening. We apologize for the extended length of time that users of the system have experienced.
Oct 17, 15:29 PDT
Identified - Please expect a possible outage of 10 to 15 minutes while repairs to the system are made.
Oct 17, 08:35 PDT
Update - We are continuing to work on the phone issue. We apologize in advance for any issues.
Oct 16, 14:28 PDT
Investigating - The following buildings are getting sporatic phone connectivity: Business Tower, BBC, Corp Yard, Student Union, Event Center, Health Center, and Art.
Oct 16, 11:40 PDT
Oct 19, 2014

No incidents reported.

Oct 18, 2014

No incidents reported.

Oct 17, 2014
Completed - The scheduled maintenance has been completed.
Oct 17, 16:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 16:00 PDT
Scheduled - There will be a 15 minute network outage for Simpkins Athletic Building on Friday, October 17 from 4:00 PM to 4:15 PM. We apologize in advance for any inconvenience.
Oct 16, 14:42 PDT
Completed - The scheduled maintenance has been completed.
Oct 17, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 07:00 PDT
Scheduled - We are performing network upgrades on Friday, October 17 from 7:00 AM to 8:00 AM. During this time, you may experience a short 5 minute outage of network connectivity, wireless, and phones. We apologize for any inconvenience.
Oct 16, 14:37 PDT
Oct 15, 2014
Completed - The scheduled maintenance has been completed.
Oct 15, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 18:00 PDT
Scheduled - MySJSU will be down for maintenance to address compliance issues. We apologize in advance for any inconvenience.
Oct 15, 14:12 PDT
Oct 14, 2014

No incidents reported.

Oct 13, 2014
Resolved - The remaining networks are now back online.
Oct 13, 10:33 PDT
Update - The Student Union is back up. We are continuing to work on the remaining buildings.
Oct 13, 10:04 PDT
Investigating - We are currently investigating this issue.
Oct 13, 09:37 PDT
Oct 12, 2014

No incidents reported.

Oct 11, 2014

No incidents reported.

Oct 10, 2014

No incidents reported.