All Systems Operational

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems   ? Operational
Campus Emergency Communication   ? Operational
Campus Wireless   ? Operational
SJSUOne (Identity Mgt and Authorization)   ? Operational
Campus Network   ? Operational
SJSU Google Apps   ? Operational
MySJSU   ? Operational
SJSU WebEx   Operational
Canvas Learning Mgt System   Operational
Library Administrative System   Operational
CashNet (Student Account Home)   ? Operational
Financial Transaction Services (FTS)   Operational
Common Financial System (CFS)   ? Operational
Virtual Desktop Infrastructure (VDI)   Operational
SJSU VideoShare   Operational
iSupport Help Desk Ticketing System   Operational
OU Campus (Website Content Mgt System)   Operational
SJSU Search Engine   Operational
CFS (Finance) Data Warehouse   ? Operational
Student Admin Data Warehouse (SADW)   ? Operational
Campus Notifications   ? Operational
SAMI Gateway Services   ? Operational
ES FileMaker applications   ? Operational
Content Management System   ? Operational
SDW (Student Data Warehouse)   Operational
IPTV   ? Operational
SJSU Online Directory   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Student Data Warehouse - Release 5.2 Feb 9, 15:00 - Feb 10, 14:00 PST
Release 5.2 migration will start at 02/09/2018 Friday at 3 pm and ends at 02/10/2018 Saturday at 2 pm. System will be unavailable during this time.

Deliverables include: OBIEE reports, Advising Campaigns, Student Profile, Graduate Student Tracker
Posted on Feb 8, 09:49 PST
Turnitin Maintenance Mar 17, 08:00-14:00 PST
Turnitin will be unavailable during a scheduled maintenance period on Saturday, March 17th, 2018 from 8:00 a.m. to 2:00 p.m.
Posted on Feb 21, 15:13 PST
Past Incidents
Feb 21, 2018

No incidents reported today.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018
Completed - The scheduled maintenance has been completed.
Feb 8, 09:48 PST
Scheduled - Student Data Warehouse OBIEE reports will not get refreshed on 2/3 and 2/4, due to DC cut over tasks at CSU Fullerton. OBIEE reports will still be available during the cut over, but with older data snapshot. OBIEE reports are expected to get refreshed by 2/5 at 8:00AM.
Feb 1, 09:19 PST
Completed - The scheduled maintenance has been completed.
Feb 8, 09:47 PST
Scheduled - Servers are being migrated from Salt Lake City to the Equinix Data Center in Santa Clara
Jan 16, 10:49 PST
Completed - The scheduled maintenance has been completed.
Feb 8, 09:47 PST
Scheduled - Student Data Warehouse (OBIEE) will be unavailable while we roll out version 5.1.
Feb 1, 13:47 PST
Resolved - This incident has been resolved.
Feb 8, 09:45 PST
Monitoring - A solution has been put in place to keep the system updated manually. The Division of IT continues to monitor and investigate issues with the automated process.
Feb 1, 09:15 PST
Identified - An issue has been identified involving access to the campus IPTV system. New students in University Housing are currently unable to log in.
Jan 26, 10:43 PST
Feb 7, 2018

No incidents reported.