Update - We are still working to resolve the directory update issue. We currently cannot provide an ETA to resolution. We will update system status on Monday by 10:00 AM. We apologize for the inconvenience.
Aug 28, 16:35 PDT
Identified - We have identified the issue with the vendor and are working to implement the change and update the directory. We will provide an update at 4:30 PM.
Aug 28, 13:54 PDT
Investigating - The SJSU Directory is not currently updating information. We are working with the vendor to resolve the issue. We will provide an update at 1:00 PM.
Aug 28, 11:18 PDT

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Degraded Performance
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
Finance Data Warehouse ? Operational
Finance Legacy ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
FTS Maintenance Aug 31, 18:00-19:00 PDT
FTS will be down for maintenance, Monday, August 31 from 6:00 PM - 7:00 PM. We apologize in advance for any inconvenience.
Posted on Aug 27, 11:34 PDT
MySJSU (PeopleSoft) Weekly Maintenance Sep 10, 08:00 - Sep 11, 00:00 PDT
Due to the holiday, the regularly scheduled maintenance has been moved from Monday night to Thursday night. MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight on September 10 for regular weekly maintenance. We apologize for any inconvenience.
Posted on Aug 27, 11:32 PDT
Past Incidents
Aug 30, 2015

No incidents reported today.

Aug 29, 2015

No incidents reported.

Aug 27, 2015

No incidents reported.

Aug 26, 2015

No incidents reported.

Aug 25, 2015
Resolved - The People Soft issue has been resolved.
Aug 25, 10:13 PDT
Update - We continue to experience intermittent issues with People Soft (MySJSU). We will post an update as soon as we get one. This issue is a system wide issue for the CSU.
Aug 25, 09:46 PDT
Investigating - We are experiencing system-wide issues with People Soft. As we receive information, we will update system status. We apologize for any inconvenience.
Aug 24, 12:28 PDT
Aug 24, 2015
Resolved - This incident has been resolved.
Aug 24, 12:13 PDT
Investigating - We are working to complete the reboot of MySJSU.
Aug 24, 12:10 PDT
Completed - The scheduled maintenance has been completed.
Aug 24, 11:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 11:00 PDT
Scheduled - We will be rebooting MySJSU at 11:00 AM this morning to address a variety of issues. We apologize in advance for any inconvenience.
Aug 24, 10:53 PDT
Aug 23, 2015

No incidents reported.

Aug 22, 2015

No incidents reported.

Aug 21, 2015

No incidents reported.

Aug 20, 2015
Completed - The scheduled maintenance has been completed.
Aug 20, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 20:00 PDT
Scheduled - The Chancellor's Office will be performing scheduled maintenance to the Finance Data Warehouse on Thursday, 8/20/2015 from 8:00 PM to 10:00 PM.
During this time, the Finance Data Warehouse will be unavailable.
Aug 19, 10:18 PDT
Resolved - The issue with the server has been resolved and COB Labs are now functional and available.
Aug 20, 12:48 PDT
Investigating - COB Labs are currently unavailable. We are working with the local technicians to resolve the issue.
Aug 20, 11:10 PDT
Aug 19, 2015

No incidents reported.

Aug 18, 2015
Completed - The scheduled maintenance has been completed.
Aug 18, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 20:00 PDT
Scheduled - MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Aug 10, 10:49 PDT
Aug 17, 2015
Completed - The scheduled maintenance has been completed.
Aug 17, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:00 PDT
Scheduled - We will be performing maintenance on FTS on Monday, August 17 from 6:00 PM to 7:00 PM. During that time FTS will be unavailable. We apologize in advance for any inconvenience.
Aug 13, 11:10 PDT
Completed - The scheduled maintenance has been completed.
Aug 17, 15:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 10:00 PDT
Scheduled - "Pay Now" and "Payment Plans and Account Services" buttons in MySJSU will be unavailable from 10:00 AM to approximately 3:00 PM on Monday, August 17, to allow for enrollment cancellation for those students enrolled in Fall 2015 classes who failed to pay by the August 14 payment due date.
Aug 7, 08:57 PDT
Resolved - This incident has been resolved.
Aug 17, 10:34 PDT
Investigating - Wired and wireless network are currently unavailable in Clark Hall. Network technicians are investigating.
Aug 17, 09:35 PDT
Aug 16, 2015

No incidents reported.