Monitoring - Monitoring
Jun 15, 09:48 PDT
Investigating - Please remember to sign out with the "Single Sign-on logout" button in the upper right hand corner. If you don't do this, it may cause intermittent login errors on one.SJSU.edu.

If you see this a 401 authentication error, close and reopen browser and sign in again. SJSU IT is aware of this issue and working with the vendor to resolve.
Sep 3, 14:37 PDT

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
One.SJSU ? Operational
MySJSU (PeopleSoft) ? Operational
SJSU @ Work ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
OnBase (Electronic Documents, Forms & Workflow Service) ? Operational
SDW (Student Data Warehouse) ? Operational
IPTV ? Operational
SJSU Online Directory Operational
Finesse (Call Center) ? Operational
Campus VPN Operational
90 days ago
100.0 % uptime
Today
Video Security System Operational
90 days ago
100.0 % uptime
Today
WEPA Printing System ? Operational
90 days ago
100.0 % uptime
Today
Curriculog ? Operational
Zoom ? Operational
MOVEit ? Operational
Service Desk Live Chat Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 24, 2021

No incidents reported today.

Jun 23, 2021

No incidents reported.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 20:06 PDT
Scheduled - On Friday, June 18, between 8:00 and 10:00 pm, the SJSU-IT Unified Communications group will be upgrading the phone system to a more current operating system, and new servers. Users will potentially experience their Cisco desk phones rebooting/reregistering 3 or 4 times during the maintenance window. Each reboot till take approximately 30 seconds We anticipate that the upgrade will be finished by 10:00 pm.
Campus Blue-lights and Emergency phones will not be impacted.
Jun 18, 09:00 PDT
Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

Unresolved incident: Login Error for one.sjsu.edu.

Jun 14, 2021
Resolved - This incident has been resolved.
Jun 14, 19:01 PDT
Investigating - We are currently investigating this issue.
Jun 14, 15:40 PDT
Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.