Identified - Server hardware failure - currently working with vendor on securing replacement.
Jan 3, 11:22 PST
Investigating - We are currently investigating this issue.
Jan 3, 08:29 PST

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
One.SJSU ? Operational
MySJSU (PeopleSoft) ? Operational
SJSU @ Work ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Content Management System ? Operational
SDW (Student Data Warehouse) Operational
IPTV ? Operational
SJSU Online Directory Operational
Finesse (Call Center) ? Operational
Campus VPN Operational
90 days ago
100.0 % uptime
Today
Video Security System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Completed - The scheduled maintenance has been completed.
Mar 15, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 06:00 PDT
Scheduled - Access to view Cameras footage maybe unavailable at times during the maintenance.
Mar 14, 15:07 PDT
Completed - The scheduled maintenance has been completed.
Mar 15, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 07:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 18:33 PDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 14, 15:09 PDT
Scheduled - We will be performing failover testing on the campus VPN servers- the VPN service maybe intermittent during the testing window
Mar 14, 15:04 PDT
Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - This incident has been resolved.
Mar 13, 15:34 PDT
Monitoring - A temporary solution has been implemented - we are currently working with AT&T on the permanent resolution. Additional testing with AT&T has been scheduled for Monday, March 11.
Mar 8, 12:54 PST
Identified - The issue has been identified and a temporary solution has been implemented while we complete the permanent equipment repairs with AT&T.
Mar 7, 18:25 PST
Update - We are continuing to investigate this issue.
Mar 7, 14:16 PST
Investigating - Please use your cell phone to contact UPD at 408-924-2222 while we work to resolve this issue.
Mar 7, 12:43 PST
Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 7, 2019
Resolved - This incident has been resolved.
Mar 7, 12:26 PST
Update - While we work to resolve this issue, please use your cell phone to call UPD at 408-924-2222 when needed.
Mar 7, 12:14 PST
Update - We are continuing to work on a fix for this issue.
Mar 7, 11:39 PST
Identified - The issue has been identified and a fix is being implemented.
Mar 7, 11:37 PST
Mar 6, 2019

No incidents reported.