In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 12:00 PDT
Scheduled - The CSU is upgrading the current Common Financial System (CFS) 9.0 to CFS 9.2. In order to accommodate the upgrade, the CFS system will be unavailable from April 16 to April 21. CFS Data Warehouse will be available for reporting although the data will be frozen as of April 15. Financial Transaction Services (FTS) will be available for users to view, create and approve requests, but will be on hold from processing in CFS until April 22.

About This Site

The SJSU system status page provides the campus community with information about the availability of our IT services and systems. If you have questions or suggestions, please contact the Information Support Services (ISS) Help Desk at info-support@sjsu.edu. You can also connect with us at 408-924-1530 from 7:30 am to 4:30 pm, Monday through Friday. The SJSU system status page is driven by StatusPage.io an interim solution as we identify a long term solution.

Voice and Video Communication Systems?
Campus Emergency Communication?
Campus Wireless?
SJSUOne (Identity Mgt and Authorization)?
Campus Network?
SJSU Google Apps?
MySJSU?
SJSU WebEx
Canvas Learning Mgt System
Library Administrative System
CashNet (Student Account Home)?
Financial Transaction Services (FTS)
Common Financial System (CFS)?
Virtual Desktop Infrastructure (VDI)
SJSU VideoShare
iSupport Help Desk Ticketing System
OU Campus (Website Content Mgt System)
SJSU Search Engine
Cognos?
Finance Legacy?
Student Admin Data Warehouse (SADW)?
Common Financial System (CFS)
All Other Components
Past Incidents
Apr 18, 2014

No incidents reported today.

Apr 17, 2014
Completed - The scheduled maintenance has been completed.
Apr 17, 02:15 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 01:30 PDT
Scheduled - Canvas maintenance will occur from 1:30 am to 2:15 am on Thursday, April 17, 2014. It should last less than 10 minutes. Users will not be able to access Canvas during the event.
Apr 11, 10:47 PDT
Apr 16, 2014
Completed - Testing is complete.
Apr 16, 17:59 PDT
In progress - Beginning testing
Apr 16, 17:03 PDT
Scheduled - Testing will be shortly on WSQ and SSC 704 switches.
Apr 16, 17:02 PDT
Completed - The scheduled maintenance has been completed.
Apr 16, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 PDT
Scheduled - The switch code will be upgraded between 0630 and 0700
Apr 8, 15:08 PDT
Apr 15, 2014
Completed - The scheduled maintenance has been completed.
Apr 15, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:30 PDT
Scheduled - The switch code will be upgraded between 0630 and 0700
Apr 8, 15:05 PDT
Apr 14, 2014
Completed - Scheduled maintenance was completed on time. All impacted services are now available.
Apr 14, 23:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 20:00 PDT
Scheduled - MySJSU will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Apr 8, 10:33 PDT
Completed - The scheduled maintenance has been completed.
Apr 14, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 06:30 PDT
Scheduled - The switch code will be upgraded between 0630 and 0700
Apr 8, 15:03 PDT
Apr 13, 2014

No incidents reported.

Apr 12, 2014

No incidents reported.

Apr 11, 2014
Completed - The scheduled maintenance has been completed.
Apr 11, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:01 PDT
Scheduled - iSupport will be unavailable on 4/11/14 from 9:00 PM to 10:00 PM
Apr 11, 16:35 PDT
Completed - Scheduled maintenance was completed on schedule. All impacted services are now available.
Apr 11, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 16:30 PDT
Scheduled - During the equipment move on Friday, 4/11/14 from 4:30 PM to 5:00 PM, there will limited connectivity to the network. We apologize for any inconvenience.
Apr 8, 09:56 PDT
Completed - Scheduled maintenance was completed on schedule. All impacted services are avaialable
Apr 11, 10:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 PDT
Scheduled - Network connectivity including wireless, desktop, networked printers, etc. will be unavailable while they are making this change. All accesses to networked services such as internet, Canvas, etc. will also be unavailable from this location only.
Apr 10, 15:14 PDT
Completed - Scheduled maintenance was completed. All impacted services are available.
Apr 11, 09:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 08:00 PDT
Scheduled - Housing Wi-Fi users may experience a 5 minute outage during this maintenance.
Apr 10, 15:01 PDT
Completed - The scheduled maintenance has been completed.
Apr 11, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 06:30 PDT
Scheduled - The switch code will be upgraded between 0630 and 0700
Apr 8, 15:01 PDT
Apr 10, 2014
Completed - The scheduled maintenance has been completed.
Apr 10, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 06:30 PDT
Scheduled - The switch code will be upgraded between 0630 and 0700
Apr 8, 14:58 PDT
Apr 9, 2014
Completed - The scheduled maintenance has been completed.
Apr 9, 17:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:00 PDT
Scheduled - FTS will be unavailable from 5:00 pm to 5:30 pm for critical maintenance activity. A critical patch addressing a vulnerability in the Open SSL encryption used by our Shibboleth authentication system will be applied to the FTS server . We apologize for any inconvenience.
Apr 9, 16:14 PDT
Completed - The scheduled maintenance has been completed.
Apr 9, 07:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 06:30 PDT
Scheduled - The switch code will be upgraded between 0630 and 0700.
Apr 8, 14:55 PDT
Apr 8, 2014

No incidents reported.

Apr 7, 2014

No incidents reported.

Apr 6, 2014
Completed - All work has been completed and connectivity verified.
Apr 6, 11:32 PDT
Update - SJSU maintenance has been completed and is currently being verified. Delta College's maintenance from yesterday is going to continue shortly.
Apr 6, 08:50 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 08:00 PDT
Scheduled - SJSU will be conducting an emergency maintenance to restore redundant routes in the SJSU backbone. Momentary connectivity issues during the maintenance window are possible. We apologize for any inconvenience.
Apr 4, 16:44 PDT
Apr 5, 2014
Completed - The scheduled maintenance has been completed.
Apr 5, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 19:30 PDT
Scheduled - Delta College will be conducting an emergency maintenance to replace a failed component in a redundant chassis. Momentary connectivity issues during the maintenance window are possible. We apologize for any inconvenience.
Apr 4, 16:37 PDT
Apr 4, 2014
Resolved - This incident has been resolved.
Apr 4, 17:41 PDT
Investigating - The housing wired network is currently unavailable. Wireless network IS FUNCTIONING. We anticipate services will be restored in 10 to 15 minutes. We apologize for any inconvenience.
Apr 4, 16:50 PDT