All Systems Operational

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
MySJSU ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Student Admin Data Warehouse (SADW) ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Content Management System ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Scheduled Maintenance
MySJSU (PeopleSoft) Weekly Maintenance Sep 7, 20:00 - Sep 8, 00:00 PDT
MySJSU (PeopleSoft) will be unavailable from 8:00 pm to midnight for regular weekly maintenance. We apologize for any inconvenience.
Posted on Aug 30, 14:19 PDT
WebEx Maintenance Sep 9, 19:00 - Sep 12, 00:00 PDT
During the maintenance period, hosts and participants may experience the following service impacts:
-NBR Playback: Playback of Network Based Recordings will not be available.
-NBR Recording: Network Based Recording will be available, but processing and availability of new Network Based Recordings will be delayed until after the maintenance is completed.
Posted on Aug 26, 14:58 PDT
Finance Data Warehouse Maintenance Sep 10, 21:00 - Sep 11, 10:00 PDT
The Finance Data Warehouse will be unavailable during the maintenance window beginning Saturday, September 10 at 9:00 PM through Sunday, September 11 at 10:00 AM
Posted on Aug 30, 14:18 PDT
Past Incidents
Aug 31, 2016

No incidents reported today.

Aug 30, 2016
Resolved - Adobe Licenses are now available for download.
Aug 30, 13:19 PDT
Investigating - The Adobe download/update for this year's license is currently not available. The Chancellor's Office is working to resolve the issue.
Aug 30, 09:25 PDT
Aug 29, 2016
Resolved - This issue has been resolved.
Aug 29, 15:10 PDT
Investigating - SJSU_Guest is having issues with login. ALL other Wi-Fi services are available.
Aug 29, 10:23 PDT
Resolved - The issue has been resolved.
Aug 29, 12:36 PDT
Investigating - We have noticed slowness with the PeopleSoft system providing access to the selected service. If you are unable to access a service after multiple attempts, please contact the IT Service Desk at ithelpdesk@sjsu.edu .
Aug 29, 11:01 PDT
Resolved - The issue with Show and Share has been resolved.
Aug 29, 10:54 PDT
Investigating - The lecture capture service is in a degraded state. The portal is up and accessible, however, any new recordings will not process through to the portal. We are working with the vendor to resolve the issue.
Aug 25, 16:45 PDT
Aug 28, 2016

No incidents reported.

Aug 27, 2016

No incidents reported.

Aug 26, 2016
Resolved - Power has been restored to the Industrial Studies building. Phone, wireless and wired networks are fully functioning.
Aug 26, 11:45 PDT
Investigating - Half of the Industrial Studies building has lost power. As a result, the building has no network, wireless or phones available. FD&O has been advised of the problem.
Aug 26, 10:18 PDT
Aug 25, 2016
Completed - The scheduled maintenance has been completed.
Aug 25, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 20:01 PDT
Scheduled - The Finance Data Warehouse will be unavailable during the maintenance window.
Aug 23, 10:57 PDT
Aug 24, 2016

No incidents reported.

Aug 23, 2016
Resolved - The issue has been resolved.
Aug 23, 11:13 PDT
Investigating - IPTV is experiencing access issue for some students. The issue is being investigated.
Aug 23, 08:49 PDT
Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.