Investigating - Please remember to sign out with the "Single Sign-on logout" button in the upper right hand corner. If you don't do this, it may cause intermittent login errors on one.SJSU.edu.

If you see this a 401 authentication error, close and reopen browser and sign in again. SJSU IT is aware of this issue and working with the vendor to resolve.
Sep 3, 14:37 PDT

About This Site

This SJSU System Status page provides the campus community with information about the availability of our IT applications, systems and services. To receive automatic email notifications, select the "Subscribe to Updates" button. If you have questions or suggestions, please contact the IT Service Desk at 408-924-1530 or ithelpdesk@sjsu.edu.

Voice and Video Communication Systems ? Operational
Campus Emergency Communication ? Operational
Campus Wireless ? Operational
SJSUOne (Identity Mgt and Authorization) ? Operational
Campus Network ? Operational
SJSU Google Apps ? Operational
One.SJSU ? Degraded Performance
MySJSU (PeopleSoft) ? Operational
SJSU @ Work ? Operational
SJSU WebEx Operational
Canvas Learning Mgt System Operational
Library Administrative System Operational
CashNet (Student Account Home) ? Operational
Financial Transaction Services (FTS) Operational
Common Financial System (CFS) ? Operational
Virtual Desktop Infrastructure (VDI) Operational
SJSU VideoShare Operational
iSupport Help Desk Ticketing System Operational
OU Campus (Website Content Mgt System) Operational
SJSU Search Engine Operational
CFS (Finance) Data Warehouse ? Operational
Campus Notifications ? Operational
SAMI Gateway Services ? Operational
ES FileMaker applications ? Operational
Content Management System ? Operational
SDW (Student Data Warehouse) ? Operational
IPTV ? Operational
SJSU Online Directory Operational
Finesse (Call Center) ? Operational
Campus VPN Operational
90 days ago
99.89 % uptime
Today
Video Security System Operational
90 days ago
100.0 % uptime
Today
WEPA Printing System ? Operational
90 days ago
100.0 % uptime
Today
Curriculog ? Operational
Zoom ? Operational
MOVEit ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 18, 2021

No incidents reported today.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Resolved - This incident has been resolved.
Jan 13, 10:50 PST
Update - We are continuing to investigate this issue.
Jan 13, 08:39 PST
Investigating - We are currently investigating this issue.
Jan 13, 08:37 PST
Jan 12, 2021
Completed - The scheduled maintenance has been completed.
Jan 12, 21:15 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 21:00 PST
Scheduled - OnBase will be taken offline tonight at 9pm to apply some configuration changes to the database in an attempt to improve performance.
Jan 12, 13:44 PST
Resolved - This incident has been resolved.
Jan 12, 14:27 PST
Identified - CashNet online payment portal is offline.
Jan 12, 10:59 PST
Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021
Resolved - Incident has not recurred. DBAs are performing root cause analysis.

OnBase has been functional for 24 hours without further interruption.
Jan 5, 14:02 PST
Update - The problem has gone away. IT is working to identify the cause of the problem.
Jan 4, 12:18 PST
Investigating - OnBase is currently inaccessible. Appears to be an issue connecting to the database. We are investigating
Jan 4, 11:51 PST
Jan 4, 2021
Resolved - This incident has been resolved.
Jan 4, 10:52 PST
Investigating - Please contact the Service Desk at (408)924-1530 or set up a Zoom meeting via the Service Desk webpage if you are unable to reset your password using option one.
Jan 4, 10:06 PST