Microsoft 365 Account Creation Issue

Incident Report for SJSU System Status

Resolved

This incident has been resolved.

Posted Oct 16, 2018 - 14:35 PDT

Investigating

Microsoft 365 not recognizing sjsu.email as valid accounts. Send email to itservicedesk@sjsu.edu for first time account creation. Include first and last name, sjsu.edu email address and SJSU ID number in email.

Posted Oct 15, 2018 - 09:22 PDT