Finesse (Call Center)

Incident Report for SJSU System Status

Resolved

Finesse Login for Call Centers is active.

Posted Mar 26, 2018 - 13:07 PDT

Update

Finess Login is unavailable.

Posted Mar 26, 2018 - 08:44 PDT

Update

We are currently experiencing an issue with Finesse log-in.

Posted Mar 26, 2018 - 08:32 PDT

Identified

We are currently experiencing an issue with Finesse log-in. This is not impacting agents that are currently logged in. The issue is only when currently logged off agents are trying to log into Finesse.

Posted Mar 23, 2018 - 12:28 PDT

This incident affected: Infrastructure (Finesse (Call Center)).